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Get to know the ISIS team: Jay

Posted on October 10, 2024 by Miranda

At Oxfordshire removals company ISIS Removals & Storage, we’re passionate about providing a fantastic service to our clients, and that starts with employing a team of removals experts who love what they do and share our thirst for creating top notch customer experiences. One such removals expert is Jay, who has been part of the team for eight years. Though new to the removals industry when he started with ISIS, he quickly learned the ropes and became one of our most valuable team members.

Keep reading to discover more about Jay’s time with ISIS and why he’s passionate about removals.

Rewarding environment

Jay joined the team in 2016 after being recommended the job by a friend. Having never worked in removals before, Jay worked closely with his colleagues to understand the ins and out of what it takes to make a move successful.

Thanks to the combination of on the job learning and a supportive team, Jay quickly felt at home in his role and is now responsible for delivering seamless moves for our clients all over the UK.

“I love working for ISIS – it’s the best job I’ve ever had,” said Jay. “Getting to work with great colleagues  day in, day out, is brilliant. It makes a real difference to how we work – the happy team atmosphere is a key part of what allows us to serve our clients so well.”

Jay not only works on residential moves, in which he and the team quickly and efficiently move individuals and families, but he also helps plan and execute large-scale office moves for corporate clients.

“There are so many things I love about working in removals, especially having the opportunity to work at some amazing houses and businesses. You never know what you’re going to find when you go along to pack up a house or business.

“One particularly memorable move for me was when we turned up to a house only to discover multiple F1 cars in the garage! It turned out the house belonged to F1 superstar Frank Williams, who I even got to meet and who I have long admired, as I’m a total petrol head.”

 Removals experts: a team you can rely on

Not every move is straightforward. At times, clients need to have heavy or awkward objects moved into challenging spaces, either up rickety stairs or through narrow passages.

In instances such as this, it’s hugely important to have a removals company in place who are used to working with each other round the clock.

“My colleagues at ISIS are a team I can rely on,” Jay explained. “We’re always looking out for each other and we’re experienced in communicating as a team, seeing us through even tricky moves with no problem.”

 Adventures abroad

As well as UK moves, ISIS can also assist with moves to Europe and beyond thanks to our network of removals experts. Sometimes though, the easiest and most cost effective way of moving someone is simply to drive the van ourselves.

Jay reminisced: “The most memorable trip I ever got to go on was when a client was moving away from the UK, and I had the chance to drive a removals van all the way across France to sunny Montpellier. That was a very special experience.”

“I can honestly say that the whole ISIS team take a huge amount of pride in what we do and in providing every single customer with fantastic service,” Jay added.

“It’s particularly special when clients choose to come back to us move after move, or recommend us to friends, because that’s how we know we’ve done a great job and left a lasting positive impression.”

If you’re looking to move and would like to work with an Oxfordshire removals company who provide a fantastic customer experience, take pride in our work and know Oxfordshire like the backs of our hands, then give the ISIS team a call today and find out more about how our removals experts can help you.

Incredibly Efficient & Helpful!

Posted on February 20, 2020 by Peter Donaldson

Thanks so much to Darren & colleague for being such stars this morning!   Incredibly efficient & helpful & nothing too much trouble!
Very best 
Judith 

Amazing Team

Posted on January 31, 2020 by Peter Donaldson

Hi Graham, just to let you know how amazing your team has been. Thank you very much. Irene #Abingdon

Epic!

Posted on January 21, 2020 by Peter Donaldson

Hi Graham thank you very much for Isis being so efficient! still surrounded by boxes but v happy. The boys were terrific . Never been so exhausted! total burnout ! 😂Many Many thanks again … Epic! regards janita 

A Very Complex Move Delivered Flawlessly

Posted on December 22, 2019 by Peter Donaldson

Dear Graham, David and the team

A very complex move delivered flawlessly, with exceptional hard work, and great expertise and charm. Many thanks to all, and very sorry there were so many books!

The Team Onsite Were Excellent

Posted on December 22, 2019 by Peter Donaldson

Hi Graham 

I just wanted to thank you and the team for a relatively stress less move over the last few days. 

The team onsite were excellent.

We have a garage full of folded boxes too. When would be a good time to collect these for re-use?

Thanks again Graham & have a peaceful Christmas 

The Move Went Really Smoothly

Posted on December 22, 2019 by Peter Donaldson

Thank you so much for being so professional and kind on Saturday. The move went really smoothly despite the awful rain, and the 1000s of decisions you had to put up with over whether things went to storage or came into the house.

Large Office Move

Posted on December 9, 2019 by Peter Donaldson

Hi David just wanted to extend my thanks to you and your team for your professional work yesterday. Your team were fantastic and very helpful please extend my thanks to them too.  I will definitely use your services again and recommend your company.  Have a wonderful Christmas and all the best in 2020.  Ruby

Stained Glass Removal

Posted on December 9, 2019 by Peter Donaldson

Hello Graham,
The boys were stellar as usual and I am very grateful indeed.  
Best Wishes,  Sandy

A Great Big Thank-You

Posted on December 9, 2019 by Peter Donaldson

Dear Graham,

I just wanted to say a great big thank-you, today, for everything that Iris did to help Sandy move out of the studio. The patience and professionalism and understanding of your team were very gratefully appreciated. I really am truly grateful to you, and will be sure to work with you again in future, as/when we need to. Very best wishes, Guy

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