Removals reviews Oxford – what our customers love best.

Isis Removals in Oxford is a local family business, providing homes and offices with our professional, reliable, and quality range of removals and storage services. Championing an excellent team structure amongst our staff, we can provide our customers with remarkable customer service, changing their perspectives on the challenge of moving home or office.  Our Google reviews demonstrate this is how our customers feel.  When researching a removals and storage company it is always important to read their online reviews.  Other ways of gauging quality service are to see if they are approved by BAR (British Association of Removers) and if they are a member of the Master Removers Group (MRG). Isis is a member of both and benefits from the network of the MRG group and meets stringent standards for excellence every year. 

Customer service through the entire moving process

There is a whole chain involved in handling our customers enquiries and following through with the logistics of their move.  Every situation is different and may involve Man and Van services, our Large Moves team, and storage options.  From customer service in the office to the post-move service we offer, we offer quality support every step of the way.  Here are a few reviews which demonstrate this:

• Excellent work. Kind and empathetic, starting with Gemma in the office and then the wonderful team that came. Somehow Jay and his colleagues managed to pack, move and get the entire contents of my home into 2 storage units. I’m incredibly grateful for their professionalism & kindness at a difficult time for me. Would definitely recommend.

• We’ve had a great experience to date with ISIS Removals. They moved us out of our property last week and are now storing items in their storage unit until we can move into our new property.
  David visited our property to do a valuation and was really helpful with providing additional quotes when our moving circumstances changed. Gemma has been brilliant with all the admin needs via phone and answering questions we had. We had 4 guys attend the move and pack the van. It was handled really well and I was really pleased with their great attitude, clarity of communication and providing extra packing materials.
  I am confident based on my experience so far that the second part of our move will go equally as well.

Sometimes moves are unpredictable and must be done at short notice. Luckily, we are always primed for action so if we can assist, then we will.  So often time is of the essence during a home move and so our customers appreciate our action at short notice. 

• The team at ISIS delivered an excellent service at short notice. The full packing service was particularly helpful and was fantastic value for money. On the day we had a team of 5 workers with two vans and the whole job was completed in 7 hours. Everyone was in uniform and were both helpful and polite.

• I phoned ISIS looking for removals and storage at short notice. David was helpful and responsive, and was able to organise it for the next day. They guys were polite and efficient, did the job on time and with no problems. Would happily use ISIS again.

Packing services when moving house 

Depending on our customers wishes, we can also provide packing services which can ease the load in various circumstances. Whether items are being packed for transit or storage, we have all the best packing materials and skilled training in handling unique and valuable objects. Our customers appreciate attention to detail when it comes to moving and handling, and our team is on point to deliver. 

• ISIS Removals were excellent. If you want your home furnishings treated right these are the people to use. When loading they secured everything very professionally. They were timely and friendly

• A great service from start to finish. Excellent first contact and smooth process for quoting and agreeing the contract. Vans and crews arrived right on time. Everyone friendly, relaxed but super efficient and professional. Exactly the same was true for the next day’s offloading. No issues. Highly recommend this superb company.

• We’ve had a great experience to date with ISIS Removals. They moved us out of our property last week and are now storing items in their storage unit until we can move into our new property.

• David visited our property to do a valuation and was really helpful with providing additional quotes when our moving circumstances changed. Gemma has been brilliant with all the admin needs via phone and answering questions we had. We had 4 guys attend the move and pack the van. It was handled really well and I was really pleased with their great attitude, clarity of communication and providing extra packing materials.
  I am confident based on my experience so far that the second part of our move will go equally as well.

Removals and storage in Oxford with a personal touch

Just reading a few of the customer reviews demonstrates the personal touch which is part of our signature.  Our team connects directly with our customers on first-name basis and is there to deliver personal support through the whole process. Moving house or office is a process that we delight in bringing humour, care, and human connection to, as it always marks a new threshold in life. For this reason, we are happy our customers are so grateful to the individuals that assisted them on the day.  Emma’s 12 out of 10 review says it all:

• Isis moved us from Bucks to Aberdeenshire and they are actually about the best service company in any sector I have ever had the pleasure of engaging. From the moment David N came around to assess our property, we felt listened to and trust started to form. Gemma in the office answered every last question promptly and with charm. On the day itself, 9 (nine!) removals people arrived to load up our life into vans — starting at 8.30am, finishing at… wait for it… noon. We are a family of six, with a lot of stuff. I thought it would have taken three days. It was actually quite humbling to see such professionalism, speed and just plain hard work. Not a single thing damaged, no walls scraped, nothing except fast work.They absolutely know what they are doing, have done it all before, nothing fazes them, they are lovely and effective and brilliant. 12/10!

Isis – Removals and Storage in Oxford 

All the reviews are available on our live feed, with recent ones coming in all the time. If you are moving to Oxford, or around and from Oxford look no further than our family business. We have four storage options we can offer our customers. 

• Domestic storage.
• Commercial archive storage.
• Metal containers for trade self storage.
• A facility to store large loose items.

Our Man and Van team can assist you around Oxford with small moves and reliable professional delivery services at competitive rates.  Get in touch with us, and together we will work to find the best, most affordable removals and storage solution for you, today.